With reasonable design, advanced technology and automatic control, a liquid storage tank is produced in strict accordance with the requirements of GMP. It is designed, manufactured, examined and received according to GB/T150-2011 standard. The tank is made of high quality SUS304 or SUS316L.
The liquid storage tank is not only suitable for storing fresh water, injection water, physic liquor, and intermediate buffering, but applicable for storing food, milk, juice and other stuffs at room or higher temperature.
A Series Vertical Type Storage Tank (Double Layer)
B Series Vertical Type Storage Tank (Double Layer)
C Series Vertical Type Storage Tank (Double Layer)
A Series Horizontal Type Storage Tank (Single Layer)
B Series Horizontal Type Storage Tank (Single Layer)
With Stirring Function
A Series Upper Vertical Type Stirring Storage Tank (Jacket Type)
B Series Upper Vertical Type Stirring Storage Tank (Jacket Type)
C Series Upper Vertical Type Stirring Storage Tank (Jacket Type)
The tank can be vertical or horizontal, and single or double layer. Normally the vertical round tank is adopted. The upper part is the standard oval or butterfly head, while the lower part is the standard cone, butterfly or elliptical head. The transition section of its inner wall is arc without sanitary dead corner, which is easy to clean. It is also filled with polyurethane insulation material based on the users’ requirements. The exterior adopts the mirror plate or frosted plate for heat preservation, and the interior adopts the mirror polishing treatment, which can realize Cleaning-In-Place (CIP) and Sterilization-In-Place (SIP) and meet the requirements of health standard. The top of the liquid storage tank is designed with a water inlet, a reflux port, a disinfection port, a CIP cleaning port, manholes and an air respirator. It can also be designed into square, round and other shapes, and can be configured with mechanical stirring and other functions according to the actual needs of users.
There are a great variety of capacities from 600l to 20000l, which can be designed and manufactured according to the actual needs. The material of the insulation layer is rock wool or polyurethane (PU).
The interface adopts the quick change chuck type (clamp connection). The inner tank is made of SS304 and SS316L. Its inner surface adopts the mirror polishing (Ra≤0.28μm~0.28μm), while its outer surface can be polished, brushed, and sandblasted according to customers’ requirements.
1. How long is the delivery period of one unit?
A: Normally it’s five to ten days.
2. What specification does the device have?
A: There are various specifications from 600l to 20000l.
3. What material does the device use?
A: The inner tank is made of SUS304 and SUS316L.
4. Can the device with a jacket be provided?
A: Sure. The insulation layer adopts rock wool or polyurethane (PU).
5. What is the applicable temperature?
A: The temperature of the tank body and jacket can be customized according to customers’ requirements. (0℃~160℃)
6. What is the design pressure?
Principles of After-Sales Service:
1. In time
3. High efficiency
Process of After-Sales Service:
1. Respond to customers’ problems in time after receiving them.
1.1 Propose a solution to customers in 24 hours if sales personnel can handle it.
1.2 If the problems require after-sales personnel to handle, send the feedback information sheet to the after-sales personnel. They will officially involved in dealing with customers’ problems.
2. After receiving the information sheet, the after-sales personnel should learn the specific circumstance of the customer from the sales personnel in 24 hours. Meanwhile, the sales personnel is responsible for establishing a WhatsApp group with the customer, the after-sales personnel and the general manager.
3. The after-sales personnel directly get in touch with the customer via E-mail and WhatsApp, have a detailed understanding with the customer’s problem, and schedule the video call in three working days.
4. Check and preliminarily confirm the equipment failure through the first video call, and propose a effective solution.
4.1 Provide the operation scheme in 24 hours after the video call if the device can be repaired through the simple operation of the customer. Schedule the second video call to guide the maintenance work on site after the customer has made preparations well.
4.11 The after-sales service can be completed if the device can work well again.
4.12 Propose another solution if the device still can’t work well. The process can refer to the 4.1 and 4.2. The after-sales service can be completed if the device can work well again.
4.2 If the customer need hire a local technician to repair the device, send the preparation work and the maintenance process to the customer in 24 hours after the video call. Make a video call with the customer to guide the maintenance on site when the technician goes to do the repair.
4.21 The after-sales service can be completed if the device can work well again.
4.22 Propose another solution if the device still can’t work well. The process can refer to the 4.1 and 4.2. The after-sales service can be completed if the device can work well again.
4.3 If the customer need replace accessories, the after-sales personnel should inform the sales personnel to deliver replacement accessories through the customer management module in the joinfworld or Ding Talk in 12 hours after the video call. The sales personnel should fill in the after-sales problem order sheet in 24 hours after being informed, and inform the customer of the delivery process. After the customer receives the accessory, refer to the 4.1 and 4.2.
4.31 The after-sales service can be completed if the device can work well again.
4.32 If the device still can’t work well, refer to the 4.12 and 4.22.
5. After the after-sales service, the sales personnel should send the after-sales service evaluation form, and invite the customer to rate the after-sales service.
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